- Report: #1143299
Complaint Review: Beverly diamonds - Los Angeles California
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Author Not Confirmed
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Beverly diamonds
550 South Hill Street Suite 542 Los Angeles, 90013 California, USA
Phone:
8554568334
Web:
www.beverlydiamonds.com
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Beverly diamonds Luxury jewels, best diamond source Received defective ring THREE times! Los Angeles California
Purchased engagement ring. Have had to send it back three times for repairs since March.
I ordered an engagement ring for $4050.72 on Feb 20 2014. Order number 17244. Transaction number 5947471443. It was a 1.36 carat princess cut VS2 F 14k white gold (item sku:2nc627) On March 18 emailed the company because there were peeling on the band. March 25 had to email again because no one had contacted me. I sent the ring back to Beverly Diamond on March 26. April 22 I took the ring into a jeweler because the same exact peeling happened yet again. The jeweler told me there were impurities in the gold. So I sent my engagement ring back yet again because they refused to give me a refund. This time they upgraded the center stone to a 1.2 carat. Today April 25th I noticed a very visible crack in the diamond and the same peeling as before in the same spots. I have tried to contact DLA Diamond Laboratory of America; the "company" that did the appraisal thru Beverly diamonds and the company nor the report sent to me is real.
