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  • Report:  #55317

Complaint Review: Big Bang Marketing And USight - Orem Utah

Reported By:
- Vancouver, British Columbia,
Submitted:
Updated:

Big Bang Marketing And USight
727 N. 1550 E. Suite 300 Orem, 84097 Utah, U.S.A.
Phone:
1--801-356-3003
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A couple of weeks after I joined the Big Bang Products Inc. program as an affiliate on the Internet, I received a phone call from the Big Bang Marketing company,asking for my testimonial on how much money I had made with them. I told him I hadn't made any money yet, as I had just started. He then told me about a personal coaching service that would help me succeed online.

His supervisor, Anthony Feagin, then called me to describe the many "advantages" of enrolling in their "program" of business building. He then stated that there was a cost for the service, and that it costs money to start a business. He started asking me about my credit cards, and what the credit limit was on each one. The first amount he wanted to charge me was $10,000 U.S. I said there was no way I could afford that. He then said that there was a "basic package" for only $4490 U.S.

He also gave me a lot of hype, making me feel that there was no way I could fail. He then wanted me to do a three-way call with my credit card company to approve the transaction, and he also told me that our conversation was being recorded, and that after three days, all sales were final, and I would be unable to cancel. I don't have a clear memory of him saying that, but my understanding was that I would have three days to review the materials that were being sent to me, and then I would still have the option to cancel.

When I tried to cancel on Friday night, leaving a VoiceMail message for him, and also at Customer Service, I received a call back from Anthony on Saturday morning, and he tried to influence my decision and get me to change my mind. He actually did succeed, somewhat. He informed me that the company was a member of the Better Business Bureau, and that they were there to help me, not hurt me. He also stated that his company had helped an elderly lady who couldn't get down to the County Clerks' office by going and getting a licence for her. He also informed me at that time that if I cancelled, I would be charged a %15 restocking fee.

After discussing it with friends though, over the weekend, I had decided definitely to cancel. A good friend and I did a three-way call to Anthony on Monday morning to tell him this, he was extremely nasty and insulting. When my friend Nicole informed him that further action would be taken, such as reporting to the Better Business Bureau, he got very angry and told us that their company had a good relationship with the Attorney General's office and the Better Business Bureau, and that things were done differently in Canada!

Later that same day, I received a call from Customer Service stating that I had only three days from the time I enrolled in the program to cancel, and after that, all sales were final. She also informed me that the company had a tape recording of my agreeing to this.

I hope you catch these guys.

Cathy

Vancouver, British Columbia
Canada

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STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, its paid for!


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