- Report: #955446
Complaint Review: Big Planet Books - Internet Internet
Reported By:
tracy thomson -
castro valley, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Big Planet Books
230 N Kenwood Street. Burbank, CA. 91505 Internet, Internet, United States of America
Phone:
Web:
https://www.bigplanetbooks.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Big Planet Books RIPOFF. Book never shipped. Tracking never sent. Card Charged. Internet
I ordered this textbook online three weeks ago. My book never shipped. Tracking was never sent. They wont refund me. The response email from customer service was "OMG, we've been busy.. your book has shipped, but I don't have tracking on economy orders". They have gone silent, their phone number does not work. The website says "we're sorry.. we can't take phone calls at this time".
