- Report: #1282614
Complaint Review: Big Red Kia - Norman, Oklahoma
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Big Red Kia
418 N Interstate Dr, Norman,, 73072 Oklahoma, USA
Phone:
4053644400
Web:
bigredsports.com
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Big Red Kia I was had Norman, Oklahoma
Ok here is my story, about a year in a half ago my partner and I purchased a 2013 Toyota Camry XLE. During the purchase everyone was very polite for the most part. Waiting is always horrible but that is to be expected. Well here it is time that I want to trade it in so I do some shopping around ( keep in mind with full intention to go to Big Red since we have now bought 5 cars with em). Upon getting it appraised turns out the XLE is an SE! First thing I do is go through all the paper work because there has to be a mistake. On the back of the car it says "XLE". Well crap, really the paper work even says SE. Pull the national history says SE. Take it to a Toyota dealership they let me know SE. When we bought the car not only was it masked as an XLE, hyped as an XLE but also priced as an XLE! One without knowing wouldn't think there was much of a difference really in price but boy was I very wrong! Not only will no one take it as a trade in, no one will refinance me, and I cant sell it privately who would be silly enough to by it? (other then I of course) and heres the best part I call with the intent of canceling my warranties just so I can get something back to try and fix the fact that I am so upside down with the car the guy I talked to says to me, "well ma'am I can assure you we didn't make any money off the sell" REALLY! how does that make anyone feel better???
For one I have now researched the car it was a fleet car so they got it dirt cheap, and was able to mark up the price so much so that I cant do anything to get out from under this car. I didn't even get an apology for the fact I got taken to the cleaners. Now I realize a wiser person would have done better research but I really just didn't know. I had zero idea and I had bought 4 other cars prior to this buy. So its on me I guess but I think when you go buy a car please look at all details be wiser then I was. Ask the right questions. I hope this helps someone Thanks for your time!
