- Report: #58475
Complaint Review: Bill Heard Chevrolet - Plant City Florida
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Bill Heard Chevrolet
601 Alexander St Plant City, 33566 Florida, U.S.A.
Phone:
813-752-5123
Web:
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Bill Heard Chevrolet ripoff business from hell ,ripoff liars victimized us Plant City Florida
My husband I and were looking to purchase a new vehicle. The "97" Firebird we owned was starting to have mechanical issues and we thought it would be beneficial to own something newer with warrenty.
Knowing we both had past credit issues with divorces we weren't sure if we could obtain financing. Seeing Bill Heard's ads in the paper and on TV we decided to call thier 800 number for pre-approval.
We received a call from one of their sales reps within a couple of days stating they could help. And BOY DID THEY!!!! They first told us we were approved for a new vehicle, but showed us only used.
After spending 5 1/2 hours in there dealership we decided on a 2001 Chevy Monte Carlo, used, with 20,000 miles on it. They told us with our trade in allowance, we only needed to put $500 down. We drove off the lot and thought the deal was finalized.
We weren't truly happy with the payment amount, we were told $438.00 a month, but didn't think we could be approved anywhere else.
One week later we received a phone call from the sales rep (Hugo) saying there was problems with our financing and we needed to return as soon as possible, He needed another $500 down to finalize the deal. With the threats of how we signed a contract and all, we paid the extra $500.
Then on top of it all our payments went up to $527.00 a month. They stuck us in this used vehicle higher than what a new vehicle payment would cost. They chose a ripoff finance company and we were paying over 20% interest.
After driving the car for a year and a half and paying the high payments, we decided to try and trade it in. The thing of it all was no one wanted the car because of the high negative equity.
So basically we were stuck. Come to find out our credit wasn't as poor as Bill Heard led us to beleive it was. We have since purchased two new vehicles for less than the one monthly payment they gave us.
I have also returned the vehicle to them and told them exactly were they can stick it!!! We will never reccomend them to anyone, not even our worst enemy. They shouldn't be able to remain in business.
Debbie
Largo, Florida
U.S.A.
Knowing we both had past credit issues with divorces we weren't sure if we could obtain financing. Seeing Bill Heard's ads in the paper and on TV we decided to call thier 800 number for pre-approval.
We received a call from one of their sales reps within a couple of days stating they could help. And BOY DID THEY!!!! They first told us we were approved for a new vehicle, but showed us only used.
After spending 5 1/2 hours in there dealership we decided on a 2001 Chevy Monte Carlo, used, with 20,000 miles on it. They told us with our trade in allowance, we only needed to put $500 down. We drove off the lot and thought the deal was finalized.
We weren't truly happy with the payment amount, we were told $438.00 a month, but didn't think we could be approved anywhere else.
One week later we received a phone call from the sales rep (Hugo) saying there was problems with our financing and we needed to return as soon as possible, He needed another $500 down to finalize the deal. With the threats of how we signed a contract and all, we paid the extra $500.
Then on top of it all our payments went up to $527.00 a month. They stuck us in this used vehicle higher than what a new vehicle payment would cost. They chose a ripoff finance company and we were paying over 20% interest.
After driving the car for a year and a half and paying the high payments, we decided to try and trade it in. The thing of it all was no one wanted the car because of the high negative equity.
So basically we were stuck. Come to find out our credit wasn't as poor as Bill Heard led us to beleive it was. We have since purchased two new vehicles for less than the one monthly payment they gave us.
I have also returned the vehicle to them and told them exactly were they can stick it!!! We will never reccomend them to anyone, not even our worst enemy. They shouldn't be able to remain in business.
Debbie
Largo, Florida
U.S.A.
4 Updates & Rebuttals
Dan
Atlanta,Georgia,
U.S.A.
Bill Heard Scam ..because people buy into there lying advertising
#2Consumer Comment
Fri, July 25, 2003
They remain in business still because people buy into there lying advertising. Yes, you the consumer made them a few more thousand dollars. It's been said that they make more money by paying Alma Washington the fines at consumer affairs and continue doing business as usual. If it sounds to good to be true guess what? It most likely is. Remember Bill Heard is a huge company and you are his pawn.
John
Niceville,Florida,
U.S.A.
Spot deliveries
#3UPDATE EX-employee responds
Tue, July 22, 2003
Most dealers in the nation do spot deliveries.. The difference in this case. She was bought and paid for by a lender.. Hence voluntary repo.
Jim
Orlando,Florida,
U.S.A.
Don't Drop the Ball Now!
#4Consumer Suggestion
Sun, July 20, 2003
The Bill Heard chain is well known for their games. Sounds like you've been hit with the SPOT DELIVERY scam. Whatever you do, I PLEAD with you DON'T GIVE UP ON THIS!!!!!! Channel Six tv in Orlando has been actively investigating Bill Heard. Call them, write them, DON'T DROP THE BALL!!!!! The Florida Attorney General has had numerous activities with this chain. Contact them. DON'T DROP THE BALL!
John
Niceville,Florida,
U.S.A.
Your REPO
#5Consumer Comment
Sat, July 19, 2003
When you turned the car in to Bill Heard you just put a voluntary repo on your credit bureau for the next 7 years and when they dispose of the car any deficientcy balance you have you will get to pay hope you like it.
