When my son first got his XBox 360 a couple of years ago (December 2007), he called the phone number on a card to play his game online with other participants. He asked to use my VISA debit card for a one time use. I agreed-well during that time, my husband had just passed away, I had to move, etc... I could not access my bank account online like I normally did because my computer went on the fritz and I just never bothered with it because of all the things going on in my life at the time. Anyway, now two years later, I keep getting notices that my checks for my bills are bouncing and my ATM card is constantly being declined-I finally got a printout of my bank account for the past month. To my shock and horror, this internet company has been pulling money out of my account-not monthly or bi-monthly, but on a weekly basis-one day, they withdrew over a $100.00 dollars in one day. They were taking money out of my account on the average of 3 to 4 days at a time of $19.99.
Now I have to make a police report, notify the fraud department of my bank, and pay all the fees I was charged for the nsf checks that were not covered due to this scam company. I already called the rest of my family and friends who have these internet games and warned them of this ripoff company. If I can, I will love to sue this company and have others join me just to teach them a lesson. I can't afford this kind of this debt-I am on a fixed income and they really scammed me out of my bill and food money. The people of this company should go to jail for stealing from naive and innocent people of their life's money.
EDitor's Suggestions on how to get your money back!
Flynrider
Phoenix,#2Consumer Suggestion
Tue, July 20, 2010
"Now I have to make a police report, notify the fraud department of my bank"
You have a very confused notion of what "fraud" is. It's not Microsoft that perpetrated the fraud, it was your son. He is the one that the police are going to be looking at.
Let's review. You gave your card to your son for a one-time use. You never bothered to review your account for close to 3 years. In the meantime, your son fraudulently used your card to order game related stuff online, running up outrageous charges. It may be comforting to want to blame someone else for your out of control son, but it's not gonna fly. As soon as it becomes clear that your son was the one making the charges, he's going to be on the hook for his actions.
Hellishfreeze
United States of America#3General Comment
Tue, July 20, 2010
Maybe your "Game addicted son" was using your card to pay for things on xbox live. An according to what you said, this was going on for... two years? You said that they were pulling out about 20$ every 3 to 4 days, and that would mean you lost around 2000 dollars, give or take a few hundred. How did you not notice that? Not having a computer is no excuse. Your bank should have notified you about it. If anything- your story is fake. If not- your son charged all that money to your card. I personally love how you put that they "Manipulated your Gaming-Addicted Son in charging your card" Then you didn't explain it at all in the GIANT report you gave. I've been reading alot of reports on this site for awhile now, and finally registered to tell what i think. Most of these reports seem to have the same distinct grammar errors, and revolve around credit card scams that were inflicted by companies with credible backgrounds. I seriously doubt Microsoft stole your money.
It was worth the read though, and you have a nice imagination. Maybe you could make all that money back by being an author. Here- I've got a title for your book "100 lies to get money from credible companies".
Have a nice day. :D