- Report: #1414372
Complaint Review: Biocillium - Royal Palm Beach Florida
Reported By:
Patrick -
chicago , Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Biocillium
Royal Palm Beach, 33411 Florida, United States
Web:
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Biocillium Unauthorized Charges Royal Palm Beach Florida
Earlier this year 2017 purchased this product from the company website . A few months after making the purchase , I noticed a series of unauthorized charges totaling close to $700 for products i niether order or recieved . After contacting the company a portion of these charges were reversed with A promise that i would recieve the remainder via a money order in the amount of $419 . After the promised money order was never sent , i placed several calls to the company only to have various reps etiher hang up on me, or tell me there was nothing that could be done. i have written several emails which have been largely ignored. I would serously caution anyone considering a purchase from this company.
Patrick
I On Oct 17, 2017, at 2:15 PM, Janet Webber <[email protected]> wrote:
Good Afternoon Patrick,
Thank you for your patience in all of this.
We have been able to refund 3 amounts at $59.99 today.
We will be sending out a money order for $419.90 this is made up of 3 orders at $119.97 and one order at $59.99 that we were not able to refund through the system at this time. Please allow 1 week from today to ship out the money order to you. Thank you kindly please contact us back through email or phone if you need anything else.
Brittany Coast
Customer Service Agent
Biocilium Supplements
