- Report: #1201123
Complaint Review: BioGeniste - Internet
-
Author Confirmed
Why?
BioGeniste
Internet, USA
Web:
www.BioGeniste.com and
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BioGeniste and [email protected] I opened up a "free for trying our product" on the Internet. I ordered a sample of wrinkle cream for $4.95 shipping and had to use a credit card. Shocked when my credit card statement arrived with a $89.76 charge and the $4.95. Called the company. They said - you bought the product and could have returned it in 14 days for a refund. Lewiston ME
I followwed a "free for trying" connection on the Internet Get it Free site. I ordered a sample of a wrinkle cream from BioGeniste and paid the $4.95 by credit card as required. I received the sample about 12/19. When I opened my credit card bill. I was shocked to see not only the $4.95 for shipping but an $89.76 charge from BioGeniste. I called BioGeniste for an explanation and was curtly told I had purchased the product, that it was not a sample and since I did not return it soon enough, I had bought it. I said it must be a sample, it's only one oune. Nope, that's our $89.76 product. Said I would never have ordered it if I had known. She argued with me and said there is nothing they can (will) do about it.
