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  • Report:  #1310681

Complaint Review: BITGOLD - Internet

Reported By:
Caressa - Fairburn , Georgia, USA
Submitted:
Updated:

BITGOLD
Internet, USA
Phone:
1 844-244-0037
Web:
https://www.bitgold.com/
Tell us has your experience with this business or person been good? What's this?

I had used a credit card to Buy gold on this site in hopes of getting the gold prepaid card.  I deposited about $400.00US and they charged my card ( I aslo had forigen transaction fees, but that another matter).  Four months later, after provided my banking information ANd my Goverment ID all I'm getting back vai email is crap about KYC and AML policies...which I assume is their fall back response.  This is all taking 4 months now.....My last email to them was today.  I never call anyone when deal with sumtomer service becasue I like to have proof in writing. 

I told them after waiting this long I no longer want the prepaid card, I want a check for the fund I put into the account via my credit card.  I also let them know that one of the credit cards that was used has been closed (I'm getting ready for the debt-poclypse and am closing lines of credit I don't need) so IF they repsonf I'll update you guys.

 

It was only $400, but thank GOD I didn't deposit more...This was a test run and they COMPLETELY and utterly failed. Stay the hell away from these idiots, if they did this with $400, imagine what they would do with $500k. 

 

Anyway. I've contacted the BBB for them in Canada and am MORE then willing to talk to the media about thie company.  Who wants to sue besides me, becasue I'm totally game.



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