- Report: #1182728
Complaint Review: Black Arrow LTD - Futian District, Shenzhen, Guangdong Select State/Province
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Author Confirmed
Why?
Black Arrow LTD
5A03, Building 1, Huangduguangchang, Yitian Road Futian District, Shenzhen, Guangdong, 518048 Select State/Province, China
Phone:
1 858 437 9995
Web:
http://www.blackarrowsoftware.com/store/
Categories:
Business Rating:
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Black Arrow LTD Black Arrow Limited Black Arrow Software Bitcoin Miner Manufacturer Futian District, Shenzhen, Guangdong Shenzhen
This company was going to be the success where Butterfly Labs and their horrible shipping times failed! In December 2013 I “supposedly” got in on a first batch preorder of the “Prosepero X-1” bitcoin miner. Having to buy a minimum number at the time (10) this company made sure to have you on the hook for around $6,000 USD. Their marketing and scam filled promises were convincing. They promised a February delivery. After the delivery date came and went, they continued to string buyers along by providing “excuses” about manufacturing, development, or delivery complications. They then started “sweetening” the pot by promising bogus compensation packages to help maintain their “profitability”.
On their website, they “forbade” group buys. This encouraged individuals to go in to a purchase by themselves. They even went so far as to THREATEN that if they found out you were engaged in a group buy, they would cancel your order and issue a refund -10% for their trouble. At this point, I would GLADLY take a 10% hit to get my money back. Speaking of money back. They WILL NOT issue a refund. So it really doesn’t matter. If you request a refund, your status will change from “in progress” or “shipping” or something like that to “cancelled” or “pending”. Again, it doesn’t matter. Because they state that they will issue refunds AFTER all the X-1 orders have been shipped. They routinely send out B.S. e-mails “updating” you on your orders progress and how it will be shipped by the end of that week. That day never comes. As of today, October 13, 2014, my order was placed almost exactly 10 months ago and it is now 7 MONTHS past their promised delivery time. Their machines at their promised 100 GHs speeds are now so obsolete, slow, and inefficient, that they will actually LOSE more money plugged in and running than if they were used as door stops.
I PRAY they get their just deserts. They screwed me, my family, and families around the world out of Hundreds of Thousands if not Millions of dollars. Most of us were looking to be a part of something that would help us pay bills. This will be nothing but a total loss. There needs to be a CLASS ACTION LAWSUIT placed against this company targeting every asset the company AND its owners have. Do not do business with this company. They are protected by the shady Chinese commerce laws. YOU WILL REGRET IT! Deal with an alternate company in your respective country. Minersource etc. This is just ANOTHER fine example of the Chinese way of ripping off the planet. I’d pay $2,000 of my investment to have a local go in there and jam their foot up the “CEO”s rear. Any takers, gimme a call.
