- Report: #1510089
Complaint Review: Black Kat Tattoo - Clarksville TN
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Black Kat Tattoo
2609 Fort Campbell Blvd. Clarksville, 37042 TN, United States
Phone:
931-919-3799
Web:
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Black Kat Tattoo Very Unprofessional!! Clarksville TN
If I could give 0 stars I would! This place is VERY UNPROFESSIONAL!! I reached out to Riff via Facebook to get a price quote. I sent him pictures of what I wanted and everything. He told me that he couldn't give me a quote unless I come in, in person after 5. So I said ok. He asked what time would I be coming in and I said at 6. So, I get there at 6, I was a little annoyed, because the atmosphere was very unprofessional, the guy that first greeted me was rude and kept asking me what I wanted.
I kept telling him I don't know I just have some ideas and I want to create a tattoo from the pictures I sent. They also were playing explicit music. I know it's a tattoo parlor, but it is also still a place of business. So, I overlooked all of that. Then Riff comes out and he's sweeping and mopping the floors, nothing wrong with that, but I told him I would be there a 6, he didn't get finished with sweeping and mopping until 6:20ish (no respect of other people's time). If you know someone is coming at 6 and you agreed to it, why not sweep and mop before they get there??
So, 6:20ish he finally asks me about what I envisioned. He seemed nice at first trying to get a feel of what I wanted, so he goes to the back and stays for quite some time. I thought it was strange that it would take so much time for him to give me a quote, but I patiently waited. He finally comes from the back with a sketch that he drew. Mind you I only wanted a quote that day and I was clear about what I wanted via Facebook Messenger before arriving. He had it in his mind for some strange reason that I wanted the tattoo that day.
He begins to get an attitude with me, because I reminded him all I wanted was a QUOTE! So, he goes on to tell me about a conversation that we never had and thinks he told me, but never did. I was still trying to give him the benefit of the doubt. So, I was like, I'll make an appointment for Monday and asked him to send me the sketch so I could make some tweaks. I was not pleased with the sketch, but me being the person I am, I was trying to spare his feelings.
He informed me that I would have to put up a 40 deposit in order to schedule an appointment. I reluctantly agreed, paid the 40 and left. After a couple of reminders about sending me the sketch so I could tweak it, he still hadn't sent it. He made up a bogus excuse, with no apology. At this point I'm fed up and I decide that I do not want to do business with this so called company. I then asked for a refund of my deposit.
At first he said that it was nonrefundable. Then when I reminded him yet again that all I asked for was a QUOTE. After going back and forth a few minutes he agreed to give me the refund. When I get to the shop, he decides he wants to loud talk me in front of his customers about what we already discussed via Facebook and agreed on. I have no words for this despicably unprofessional company. If you are looking for a professional tattoo shop you may want to bypass this place.
