- Report: #472896
Complaint Review: BLACK LIGHT WORLD - Cub City Run Kentucky
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Author Confirmed
Why?
BLACK LIGHT WORLD
Cub City Run, 42729 Kentucky, U.S.A.
Phone:
270-524 5746
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
BLACK LIGHT WORLD you order one product and they will send you what ever they have available and will noit take the product back for exchange or refund Cub City Run Kentucky
i talked with a person called anthony at black light world about us buying red,green and blue glow in the dark paint.he insisted he could supply us with high quality glow in the dark paint.we ordered 2 quarts of glow in the dark paint in red and blue.
they send us 2 quarts of black light paint for making black light posters.they wont give us a shipping address so we can return the order. they wont answer the phone.
they refuse to exchange or refund out 81.88 in money.
so i have had to call the BBB and file a complaint.
do not order any thing from black light world because you may get some thing you never ordered and they wont take the order back even thow they shipped the wrong order.
clearly they are only interested in one time sales.
Scott
sunapee, New Hampshire
U.S.A.
they send us 2 quarts of black light paint for making black light posters.they wont give us a shipping address so we can return the order. they wont answer the phone.
they refuse to exchange or refund out 81.88 in money.
so i have had to call the BBB and file a complaint.
do not order any thing from black light world because you may get some thing you never ordered and they wont take the order back even thow they shipped the wrong order.
clearly they are only interested in one time sales.
Scott
sunapee, New Hampshire
U.S.A.
1 Updates & Rebuttals
GustavoFreeman
USAA happy customer
#2
Wed, September 02, 2009
I have purchased many thousands of dollars of goods from blacklightworld.com and have had absolutely not a single problem. The customer service is excellent and I am happy to continue doing business with them.
