Bling Dental Products
United States of America#2UPDATE Employee
Mon, January 14, 2013
Bling Dental Products proudly stands by our products. Upon further research of this matter with our operations director, the customer was indeed out of warranty. As a gesture, the customer was offered a brand new unit at a much lower cost than what the customer originally paid. Upon pulling the notes (entered by the first agent the customer spoke with) it was noted that several times the customer was informed that if a call could not be conducted without yelling and verbal abuse that it would need to be ended. Despite the customer service gesture to replace the unit with a new one at a lower cost even though it was outside warranty - the customer threatened the service agent until the service agent finally ended the call.
In any case, if this customer were to call back at any time we would extend the offer for the brand new replacement unit.
Our customer service team is devoted to providing exceptional service to all of our customers.
888.925.4649 M - F 8 to 5, Mtn.