- Report: #1358779
Complaint Review: BLU products - Nationwide
Reported By:
Not_happening -
San Diego, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
BLU products
Nationwide, USA
Web:
http://www.bluproducts.com/android-phones/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BLU products BLU products - STAY AWAY Miami Nationwide
Worst company and service I have dealt with:
1 - refuse to stand by their product
2 - outsource a trash warrany company that refuses to serve their purpose! (CCR Warrant)
3 - constant lies
I received a defective device. Blu refused to replace with a working model, and their warranty company only offered to "repair" the phone, and that would take up to 2 weeks. I did not buy a new phone, to end up with a refurb after a few months!
Returned phone to Best Buy, who swapped me out for a replacement - THAT WAS ALSO DEFECTIVE. GPS never works, SD card causes the phone to constantly crash. I need to shut the phone off & take the battery out at least 4x a day. Basically inoperable.
Have been going in circles for 2 MONTHS trying to get a working phone - not this model. They have constantly lied:'
1 - about their customers not having an issue w/ their warranty company (check BBB)
2 - about being a US company (return address is to a freight forwarder)
3 - about receiving a replacement
An "F rating is not low enough. Stay far, far away from this company.
Their practices and methods should not be tolerated in the US. Competely unacceptable.
