- Report: #1161884
Complaint Review: Blue Host - Orem Utah
-
Author Not Confirmed
Why?
Blue Host
560 Timpangos Parkway Orem, 84907 Utah, USA
Web:
www.bluehost.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Blue Host Blue Host-why I fired them as my Internet provider Orem Utah
Why I cancelled my service with Blue Host:
They are one of the most pathetic service organization I have experienced.
I fired them because:
1. I've never had to call support at any organization as many times as I have called Blue Host.
2. The average hold time on every call was 8-10 minutes
3. I had a personal representative that was supposed to make sure I was happy. When I wasn't happy he wouldn't cal me back
4. I've had numerous (more than 20 emails) bounce, because one of their email servers was blacklisted.
5. I've had clients that attempted to send emails to my company that bounced because of server problems
6. I switched to a VPS server with them to eliminate the email problems. I had 3 outages my first week on the VPS service
7. I asked for compensation for the lack of email capability and web site being down, during a couple web conferences I was doing. The manager told me all he could for me was one month of service. He told me he would have to check with management for more compensation. I never heard from him..
8. Their lack of service has cost me a lot of time and money
9. They also screwed up the migration of my site to their service.
