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  • Report:  #195348

Complaint Review: Bluefly.com - Internet

Reported By:
- Oradell, New Jersey,
Submitted:
Updated:

Bluefly.com
www.bluefly.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Im an avid handbag collector and was THRILLED when bluefly.com listed a few Balenciaga handbags I was looking for to complete my collection. They were very hard to find, discontinued colors. The pictures of the bags looked fake but I figured they were some kind of stock photo and didn't pay much mind to it.

When I received the bags ( A teal hobo and a rouge red medium city bag) I was HORRIFIED to find that both bags were fakes. They were good enough fakes that if you didn't know the product you might keep them

When I contacted bluefly they were very nasty and short with me and told me if I wasen't happy just to return the bags which I did today. If I wasn't in the know about these bags I would have been totally ripped off. Now I have 2000.00 tied up on my charge card and I'm out the shipping both ways.

I contacted Balenciaga showroom in NYC and they have been trying to nail bluefly.com for a while. I sent them a copy of my receipt and will be sending them pics tommorrow. If anyone was ripped off and can't get a refund I would suggest you do the same.

I always trusted bluefly.com and have bought from them in the past with no problems. But now, NEVER AGAIN!

Donna

Oradell, New Jersey
U.S.A.


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