- Report: #1008961
Complaint Review: BoatUS - Alexandria Virginia
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Author Not Confirmed
Why?
BoatUS
880 South Pickett Street Alexandria, 22304 Virginia, United States of America
Phone:
800-395-2628
Web:
www.BoatUS.com/towing
Categories:
Business Rating:
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BoatUS REFUSES TO TOW Alexandria, Virginia
I am making this report from my disabled boat located in Andros. Bahamas. I am a current member of BoatUS with an unlimited towing package. I called Miami BoatUS to ask for a tow to get me back to Miami. They told me they had a service area of only 75 miles. I am about 165 miles out. I said I had a local boater that was willing to tow me to within 75 miles of Miami and hand me off to them. They said for safety reasons they don't like to do that.
They told me they would come to my location and tow me the entire distance for 6000.00 dollars. I then made a call to West Marine in Fort Lauderdale where I purchased the towing insurance and they told me if you are in the service area you would get a tow. They said Fort Lauderdale BoatUS had a service area of 130 miles. I called BoatUS Fort Lauderdale and they told me the same thing. They would not tow me even if I was towed to within 130 miles by a local boater
They told me they would come to my location and tow me the entire distance for 6000.00 dollars. I then made a call to West Marine in Fort Lauderdale where I purchased the towing insurance and they told me if you are in the service area you would get a tow. They said Fort Lauderdale BoatUS had a service area of 130 miles. I called BoatUS Fort Lauderdale and they told me the same thing. They would not tow me even if I was towed to within 130 miles by a local boater
