- Report: #169146
Complaint Review: Body Of Change - Orlando Florida
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Body Of Change
bodyofchange.com Orlando, 32825 Florida, U.S.A.
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I met with a personal trainer at LA Fitness in Orlando, FL for my "free" session with Body of Change. After the session I then sat down with the trainer and the manager, Lauren McManus. We came up with a reasonable price, but I told her I did not want to sign the contract until I talked to my husband about it, since it affects our budget. She told me to go ahead and sign it now and if it looks like I can't do it, to just call and let her know and she won't turn it in. I trusted in her word and signed it. 3 weeks later I find $199 taken out of my bank account. I called the manager and explained to her what happened. She called me back a few days later and apologized for the mishap and said she was filling out the paper work that day and taking care of it.
6 weeks later I got a letter telling me that my account was now in default and it has been reported on my credit report. I tried calling Body of Change several times and even wrote a letter to the manager, but never got a response. Now I owe money to the company and it appears negatively on my credit report because of a false promise given by the manager at Body of Change. It's all about greed!!! It looks like a lot of people have complained about this company. We really should do a class action suit against them. This has to stop!!
Jennifer
Orlando, Florida
U.S.A.
6 weeks later I got a letter telling me that my account was now in default and it has been reported on my credit report. I tried calling Body of Change several times and even wrote a letter to the manager, but never got a response. Now I owe money to the company and it appears negatively on my credit report because of a false promise given by the manager at Body of Change. It's all about greed!!! It looks like a lot of people have complained about this company. We really should do a class action suit against them. This has to stop!!
Jennifer
Orlando, Florida
U.S.A.
3 Updates & Rebuttals
Jennifer
Orlando,Florida,
U.S.A.
Still waiting for my refund
#2Author of original report
Wed, April 05, 2006
I did get a phone message that 100% of my money (appr. $700) will be refunded to me. That was in January of 2006. It is now April 5, 2006 and I have not seen one penny of that money. In fact, Body of Change corporation did not even seem to know of it when they sent a reply from my lawyer stating that I paid the remainder of the balance and thus my account is closed. No mention of a full refund!!
Steve
Bradenton,Florida,
U.S.A.
Jennifer... FYI... A written, signed contract can never be superceded by an oral agreement
#3Consumer Suggestion
Fri, January 27, 2006
A written, signed contract can never be superceded by an oral agreement. They will tell you anything to make the sales quota, and usually these people are commission only sales reps. They will tell you anything to get your signature. I'm sure Brent is fully aware of the tactics used, as this is a common ploy in the industry. I always liked the title V.P. The position really does not exist on any corporate documents. It is a fancy title for a manager. There are usually a dozen VP's in any big company. They still have not addressed your other losses due to thier "honest mistake".
Brent
Winter Park,Florida,
U.S.A.
Refund given and problem solved
#4UPDATE Employee
Fri, January 27, 2006
When Jennifer's letter was faxed to me, I cancelled her program and had 100% of her money refunded. I called her the same day and left a message that I went ahead and did that for her. The letter that she faxed to one of my clubs was the first I had ever heard of her situation and it was handled the same day. I talked to the employees involved and it seemed like an honest mistake. I apologize if it caused any inconvience. Brent District V.P. Body of Change Orlando, FL
