- Report: #1332189
Complaint Review: BookVIP.com - North Miami Florida
Reported By:
Greg S., Harrassed Citizen -
San Antonio, Texas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
BookVIP.com
12345 W Dixie Hwy North Miami, 33161-5428 Florida, USA
Phone:
(888) 856-3731
Web:
bookvip.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BookVIP.com Resort Vacations International Travel Fraud Warning – If BookVIP (a.k.a. Resort Vacations International Travel) Disqualifies You, They Will Keep Your Money! North Miami Florida
We received an offer from BookVIP.com for a 5 day/5 night stay at the Omni Cancun Resort. They gave us approximately 6 questions to validate whether or not we were qualified to go; we discovered during this time we would have to attend a 90 minute time-share presentation and we agreed. One week later, we received another validating phone call. Approximately 6 weeks later, we received a second validating phone call. Today, we received a third validating phone call and were told we were disqualified. When we asked how we could qualify, we were told that we would have to fax in our federal tax return from last year. We consider this absolutely absurd. Since we were disqualified, we asked for a refund and were told that there are no refunds, that they were going to keep our $635.68. We believe that this company BookVip.com is completely fraudulent. Fortunately, our credit card company is willing to fight this with them and we have initiated a credit card charge back.
DO NOT BOOK WITH THESE PEOPLE!! They are totally dishonest. There are so many complaints similar to ours listed on the internet.
