John
Blairsville,#2Author of original report
Fri, February 13, 2009
I found that one of the two parts I received is defective and when I called HouseNeeds.com about returning the parts GUESS WHO THEY TOLD ME TO CALL!!?? BOSCH! I was on hold for 2 hours today, hung up and called HouseNeeds back. A supervisor called Bosch and said that they told her that they were not busy and I should call back. I called Bosch and after 45 minutes on hold I hung up. I ordered another part and I emailed HouseNeeds and ask for instructions on how to return the defective part. We still have no hot water...