- Report: #917084
Complaint Review: Bounce Energy - Houston Texas
Reported By:
Why does it come to this??? -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bounce Energy
P.O. Box 4423, Msc #200 Houston, 77210-4423 Texas, United States of America
Phone:
Web:
www.bounceenergy.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bounce Energy DECEITFUL BILLING PRACTICE Houston, Texas
Bounce Energy's rates and billing practice is very deceitful! Other companies bundle their "fees" into 1 energy usage fee to come up with a REAL up front kWh rate vs. your scenario. I sign up for a 4 cent rate and after your fees and extras I am paying close to 10, sometimes 14 cents a kWh, how does that work !?!?!
I am looking now for an alternative (which I will find by the time anyone is reading this), heck someone offering me an HONEST upfront kWh rate of 9 cents will beat your advertised 4 cents rate ANY DAY. The trend I have noticed in Bounced published rate is, if you want to truly know what you will be paying after fees, DOUBLE the rate you signed up for. EX: 4 cent sign up rate = paying greater than or equal to 8 cents kWh billing rate, or sign up for 9 cents kWh then expect to pay at least 18 cents a kWh!
I will NEVER use Bounce Energy again and will continue to spread the word as I have.
I will take FULL responsibility for trusting a business, not micro managing my account and realizing your billing practices a lot sooner. Guess you can't just give a company credit for having fair and honest business practices these days.
Wow I remember when this company first hit the market none of these issues existed (been with Bounce Energy for more than 6 months now); but rest assured everyone shows their true colours with time.
I am looking now for an alternative (which I will find by the time anyone is reading this), heck someone offering me an HONEST upfront kWh rate of 9 cents will beat your advertised 4 cents rate ANY DAY. The trend I have noticed in Bounced published rate is, if you want to truly know what you will be paying after fees, DOUBLE the rate you signed up for. EX: 4 cent sign up rate = paying greater than or equal to 8 cents kWh billing rate, or sign up for 9 cents kWh then expect to pay at least 18 cents a kWh!
I will NEVER use Bounce Energy again and will continue to spread the word as I have.
I will take FULL responsibility for trusting a business, not micro managing my account and realizing your billing practices a lot sooner. Guess you can't just give a company credit for having fair and honest business practices these days.
Wow I remember when this company first hit the market none of these issues existed (been with Bounce Energy for more than 6 months now); but rest assured everyone shows their true colours with time.
