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  • Report:  #484968

Complaint Review: Bounce Energy - Internet

Reported By:
Terence - Lewisville, Texas, USA
Submitted:
Updated:

Bounce Energy
http://www.bounceenergy.com/ 77288 Internet, United States of America
Phone:
8884526862
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I thought Bounce Energy would resolve the issue (http://www.ripoffreport.com/Electrical-Services/Bounce-Energy/bounce-energy-irresponsible-r-f8e5w.htm). I received my refund. I also received another bill from them for August, as well as a bill from my current utility company for the same month.

"http://img213.imageshack.us/img213/4663/bounce082009.jpg"
"http://img30.imageshack.us/img30/1250/startex082009.jpg"

The wrong meter # still shows on Bounce bill, with balance for August usage. They want me to pay for the wrong meter # again. (Startex's bill showed the correct meter #.)

Bounce Energy has not taken any action. I believe they're deliberately trying to rip customers off. There have been complaints by other customers of the same issue. (((ROR redacted)))
I have decided not to pay the bill. I also have evidence that 1) Bounce's meter information is wrong, and 2) they have refused to take any action. So keep it coming, Bounce Energy. A new complaint will be filed every time I get another bill from you.



 



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