BrainMass Customer Service
Canada#2UPDATE Employee
Wed, May 04, 2011
We have addressed Deborah's concern in our response to her Report at http://www.ripoffreport.com/websites/brainmass-com/brainmass-com-brainmass-inc-no-679fe.htm
Regarding the concerns of the customer from Grand Rapids Michigan. We do apologize for any offense, as it was not intended. "Hey Dummy" was an adwords ad, and not related to our Site content. These advertisements, and all pop up ads have been discontinued since 2009. If the customer would like to contact us at [email protected] we would be happy to provide him/her with a Credit for a free download.
Sincerely,
The BrainMass Operations Team
deborah
panama city,#3General Comment
Sun, February 13, 2011
I did a search to get homework help on the web and brainmass.com came up. so I proceeded to the website to post a message and entered my credits but it kept asking me for more credits. finally I was able to pay for credits but still wasn't able to send a post to an OTA. so I contacted Paypal and submitted a dispute for a refund because I did not receive anything after paying brainmass.com for the service. It is pending right now. Additionally, I was not able to find any kind of contact information on the website for this company. This definitely feels like a scam.