- Report: #1212118
Complaint Review: Brickfence - eBay Seller - Dana Point California
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Brickfence - eBay Seller
33672 BIG SUR ST Dana Point, 92629 California, USA
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Brickfence - eBay Seller Karl Suazo Sent motherboard back for warranty work, charged extra, returned to me unrepaired Dana Point California
We had a motherboard repaired for a client through this eBay seller. Later, we had to send the motherboard back for warranty repair. The servicer told us it had to have the chip replaced. They charged extra fo this. Did not hear from them for awhile and followed up. Seemed like they had forgotten to fix the board. I received the board a few days later. Once we installed in the laptop we found it was doing the exact same thing as when we sent the item to the servicer. When I contacted the servicer to get the issue solved he was rude and practically called me a liar. He told me they fixed the board and tested it. I removed the board from the laptop and took a close look it. I could not see where the chip had been replaced. In fact, the board appeared to be in perfect factory condition. In conclusion, I believe that the servicer NEVER completed the work he claimed and charge us for. He refused to refund payment. After going through Paypal, Paypal concluded that the servicer was at fault and refunded our money. The down and dirty of it all was the rude and unprofessional manner in which he conducts his business on top of the fact that he charged us for work that he did not perform. As far as I cam concerned that is fraud and stealing.
