;
  • Report:  #1312227

Complaint Review: Bright vanguard credit - Internet

Reported By:
Anonymous - Milwaukee , Wisconsin, USA
Submitted:
Updated:

Bright vanguard credit
Internet, USA
Phone:
877-926-8000
Web:
https://brightvanguardcredit.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Report Attachments

 I first contacted bright vanguard credit seeking credit repair services in February of 2016 where I came in contact with a receptionist that connected me with "Kyle Emmerson". I spoke with "Kyle" for a brief run down of what his company offered and he offered me a new credit profile - which was something I never heard of before and it offered the promise of credit cards and and loans (auto conversion loans to be specific) to the tune of 60,000 dollars. "Kyle" told me this "service" would take about 30 days and cost around 3500.00. After a considerable amount of research on the company I decided there was more to gain than loose especially since I would be protected by pay pal I decided to give them a chance.

What I found strange and unsettling from the beginning is the things Kyle told me to do which included using a ups store as a primary address, getting a new and separate phone number and email address to start over as he called it and also obtain a passport. Kyle also never needed or asked for any of my personal info. 30 to 45 days past and I received little to no correspondence from him when finally one morning he calls with news that my scores had posted. At this point I'm completely confused until he sent me a text with a completely different social security number than my own attached to the same name and birthdate. Kyle assured me that this was perfectly legal and that the owner of the company "Craig" created this profile and they together would apply for credit cards and loans on my behalf for a fee of 15% of the total amount of funding I received and that I wouldn't have to pay any of it back because they could remove it with a credit sweep. Kyle then told me the reason it was legal is because they had added me on as an authorized user to 3 legitimately obtained credit cards with high limits and that would create credit history for this new profile. He told me to hang tight for a few more weeks while he got some approvals and he would be contacting me soon. 30 days or so pass and I didnt hear anything this is when I started to do research on the actual service and here's what I found out.

"Kyle Emmerson" is a ghost and he and "Craig" are most likely one in the same since I've never heard Craig's voice only got threatening text message from this number 210-461-9081. The process or service is called a cpn (credit privacy number) which is illegal. What they do is lure people with a scheme that is three fold. The first phase of the scheme is soliciting people with good credit to allow - for a fee bright vanguard credit to add authorized users to their credit cards. The second way is identity theft in which they offer credit repair services which are also illegal because they submitt documents on your behalf to the credit bureaus and fraudulently remove items from your credit report (which will come back that you did in fact have or use and the creditors CAN AND WILL PROVE) and they then apply for credit on your behalf and add authorized users- this is where the "trade lines" they sell come from. The third part of the scheme is the actual "cpn" or credit privacy number which is most likely either a dead persons social security number or just a random number they create using Ssn verification services and voila, you have a new social they add these "trade lines" to. This is the point where I contacted pay pal to opt out of this scam and contacted the fbi, social security administration, and my attorney. Bright vanguard credit is also attempting to steal my real identity by applying for credit cards with my REAL email address as this is the only piece of my info they have and I received an email this morning for a credit card I DID NOT APPLY FOR AT ALL. This is an identity theft ring and I would suggest steering clear if you don't want to end up in prison. DO NOT GIVE THEM ANY OF YOUR PERSONAL INFO AND DO NOT DO BUSINESS WITH THEM ITS FRAUD!



3 Updates & Rebuttals

Kyle

San Antonio,
Texas,
USA
Wrong Person?

#2REBUTTAL Individual responds

Mon, July 25, 2016

I have the same texts that we sent back and forth. This is the only client we have issues with. We have done everything in our power to accomodate the client whether we agree or not.

Report Attachments

Wrong person!! STAY AWAY FROM THEM

#3Author of original report

Thu, June 23, 2016

 Obviously these people have ripped off several different people because that's not me nor do I know this person. FRAUDS STAY AWAY!


Kyle

San Antonio,
Texas,
USA
Client Complaint

#4REBUTTAL Individual responds

Tue, June 21, 2016

My name is Kyle Emerson and I work for Bright Vanguard Credit. Bright Vanguard Credit specializes in helping customers improve their credit and qualify for credit. Any information we use in our application process on behalf of our clients is provided strictly by the client themselves. We strive to make every client happy and reach their goals and in any instance that a client is dissatisfied with our company's service, we will do anything possible to rectify the negative experience.

Client had contacted Bright Vanguard Credit on February 29th 2016 in regards to bettering their credit. By adding client as an authorized user to accounts in good standing the client would be able to qualify for credit cards, loans, etc. Anyone can add an authorized user on their credit cards at any time and it is completely legal. In no way would Bright Vanguard Credit ever advise a client to not pay a debt back. Client is adivsed that any and all debt accrued under their name would be their responsibility to pay back on time and in full or they would be responsible for the consequences. 

Client must read and sign a four page contract explaining that Bright Vanguard Credit will be applying for credit on the client's behalf. On May 1st client checked their credit report and all scores were over 700. We began applying for credit for the consumer. Client received several approvals for credit as was discussed with our company. Upon receipt of those credit cards the client immediately attempted to take large cash advances and the cards were frozen. Once the cards were frozen the client filed for a full refund.

Bright Vanguard Credit issued the client a full refund in an effort to maintain customer satisfaction. Any negative experience with our company is looked at very closely to determine a solution. We are focused on 100% customer satisfaction and truly apologize for any negative experiences with our company. Any issues will be resolved as quickly as possible.

 

 

 

 

Report Attachments
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//