- Report: #1469504
Complaint Review: BrightEyeContacts - Sydney
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Author Not Confirmed
Why?
BrightEyeContacts
23 view street miranda sydney, new south wales 2203 Sydney, Australia
Web:
https://brighteyescontacts.com/
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Business Rating:
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Tell us has your experience with this business or person been good?
BrightEyeContacts j milosevski & m perri j milosevski & m perri They never sent my contacts and continued to stall me Sydney Australia
Back on October 11th I purchased 2 pairs of contacts from this company. The shipping told me 5-10 days after that I decided to contact me. They told me that since there was a promotion orders were being delayed but told me to rest assure that I would get my product and to be patient with them. A month later in November I contact them again and messaged them through many platforms such as their costomer service through Facebook messenger and email. Same spiel about oh it will get her be patient. After two months I realized I was not getting these contacts. I dm them through Instagram since they have a good following.
As I messaged them I found many holes in their lies. I continue to call them a scam and they kept "reassuring me that they’re real and I’ll get my contacts”. It was a good thing I paid through PayPal and asked for a refund before papal couldn’t help(~90 days after purchase) I had to escalate the case since the company was not responsive. I got my money back but I assume many who believed that "it’s coming” would not have. After I was refunded thanks to PayPal I went back to their Instagram to see that they had blocked me. I also when and looked up this company’s address and it’s a house showed up, not a company. SCAM
