- Report: #1389024
Complaint Review: Brio Day And Night Serum - Sherman Oaks California
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Author Confirmed
Why?
Brio Day And Night Serum
13547 Ventura Blvd., Suite 350 Sherman Oaks, 91423 California, USA
Phone:
1-800-289-5916
Web:
darwaterfront.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brio Day And Night Serum DAR Waterfront & Associates I was charge for a FREE trial product and now turned over for collection of money I don't owe Sherman Oaks California
Advertised a free trial sample. They got my credit card number for the shipping charges. After I received the product, they charged the full amount for the product to my card. I called the card first. They said I had authorized the purchase so they would not take the charge off my card. I then called Brio, they said the free trial was only until I decided to keep the product. That I should return it for a refund within a certain time period. This time period had already expired. I told them to cancel the "subscription", which I apparently had signed up for, and to not send any more products or charge my card again. I also cancelled my card and got a new account number. That was months ago. I saw that some of my facebook friends had been ripped off the same way. I figured they were advertising the free offer and then ripping people off for $74.12 for the first payment before the person cancelled the subscription. Some people probably got ripped off for more than one shipment before they realized what had happened. I thought that was the end of it until I received in the mail, yesterday, months later, a notice of an attempt to collect a past due balance from DAR Waterfront & Associates. They want me to pay $74.12 again. I imagine some people will just pay this because of the intimidation factor, so they are making money again from the initial ripoff. I am not paying them anything more and I am putting it out far and wide so that others who have been ripped off will know about it. I never used their products. The first shipment of the free sample that I was charged for is sitting in my bathroom cabinet.
