- Report: #368480
Complaint Review: Broadband Offers.com - Internet
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Author Confirmed
Why?
Broadband Offers.com
broadbandoffers.com Internet, U.S.A.
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Broadbandoffers.com broadband offer caught in their own web of lies Internet
Here are copies of e-mail(s) in response to my inquiry as to why I had not recv'd a $125 rebate associated with purchasing internet/cable TV service(s) through ComCast cable company.:
#1 RECV'D ON A MONDAY:
Thank you for contacting broadbandoffers.com
We shows that your rebate was non compliance due to copy of your cable invoice showing your cable account number and your Cable Provider. You should have recive a letter or e-mail telling you why it was non compliance, the postcard that was sent to you on 2/18 which you had 21 days from that date to respond.
Sincerely,
Pam
customer services
broadbandoffers.com
Ticket DetailsTicket ID: KBL-105816
Department: BroadbandOffers.com
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#2 Recv'd the very next day on a Tuesday
Thank you for contacting broadbandoffers.com
Our records indicate that check # 01806137 was issued and mailed to you on 02-18-08. The guidelines of this offer do not allow us to reissue a check that is more than 60 days past its print date. Unfortunately, the age of your check have exceeded that amount of time.
Sincerely,
Customer Service
Broadbandoffers.com
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I ask:
Which is Fact or Fiction Broadband???????? Looks like YOU DON"T even know which deceptive practise had been played on this consumer! HMMMM, As I,ve asked in further contact "How can I have been issued a check & 'non-compliance' ALL on the same day".
Comcast YOU too should be ashamed- you are now guilty by association!
T.S
Somewhere, New Hampshire
U.S.A.
#1 RECV'D ON A MONDAY:
Thank you for contacting broadbandoffers.com
We shows that your rebate was non compliance due to copy of your cable invoice showing your cable account number and your Cable Provider. You should have recive a letter or e-mail telling you why it was non compliance, the postcard that was sent to you on 2/18 which you had 21 days from that date to respond.
Sincerely,
Pam
customer services
broadbandoffers.com
Ticket DetailsTicket ID: KBL-105816
Department: BroadbandOffers.com
-----------------------------------
#2 Recv'd the very next day on a Tuesday
Thank you for contacting broadbandoffers.com
Our records indicate that check # 01806137 was issued and mailed to you on 02-18-08. The guidelines of this offer do not allow us to reissue a check that is more than 60 days past its print date. Unfortunately, the age of your check have exceeded that amount of time.
Sincerely,
Customer Service
Broadbandoffers.com
-------------------
I ask:
Which is Fact or Fiction Broadband???????? Looks like YOU DON"T even know which deceptive practise had been played on this consumer! HMMMM, As I,ve asked in further contact "How can I have been issued a check & 'non-compliance' ALL on the same day".
Comcast YOU too should be ashamed- you are now guilty by association!
T.S
Somewhere, New Hampshire
U.S.A.
