- Report: #1272462
Complaint Review: BrokenPrinter - Internet
-
Author Not Confirmed
Why?
BrokenPrinter
Internet, USA
Phone:
810-560-6012
Web:
http://www.brokenprinter.com/
Categories:
Business Rating:
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BrokenPrinter Christopher Coles Bogus Claim of Customer Service (Non-Existent) Internet
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I purchased an HP fuser film sleeve from BrokenPrinter @ $17.95. The item is manufactured in China. The same item is avaiable on eBay and Amazon for $8 without tiny heat grease you can purchase at any computer/hardware store for a marginal price.
The instructions Broken Printer has put on YouTube are not entirely clear on how to reassemble a clip and a couple of plastic pieces that fall out during instllation.
BrokenPrinter's web site (http://www.brokenprinter.com/contact-us/) boasts:
We Respond To All Emails 7 Days A Week.
Hours of operation are 9-5 Monday - Friday
Phone # 810-560-6012
I have emailed them and left a voice mail. A response would not take more than 30 seconds for a vendor who sells somethng more than double the price of other sellers. Yet I have not received any replies and am sitting on a printer I can not use.
Save yourself some money and hassle. Do not buy from this one man operation with horrible customer service.
