- Report: #395720
Complaint Review: Bromalite/ Fit Factory - Utah
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Author Confirmed
Why?
Bromalite/ Fit Factory
http://www.bromalite.com/ Utah, U.S.A.
Phone:
866-8970663
Web:
N/A
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Business Rating:
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Bromalite/ Fit Factory SCAM!!! Riverton Utah
I ordered the supposedly "FREE TRIAL" and was signed up for Fit Factory which I had to cancel or THEY would have charged me $19.95 EVERY month as a "membership fee" which I DID NOT SIGN UP FOR. THEN, I tried calling Bromalite themselves to cancel their "membership" so I wouldn't get charged $69.99 EVERY month hereafter, and NOONE ANSWERS THE PHONE - EVER!!! It's IMPOSSIBLE TO CANCEL. SOMEONE PLEASE STOP THIS CO - NOW!!!
Jama
Buckeye, Arizona
U.S.A.
Jama
Buckeye, Arizona
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please Contact Us, We Want To Help
#2UPDATE Employee
Wed, December 24, 2008
Dear Jama, Hello my name is Connie. I'm a customer service rep for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is [email protected] or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. We have a very high demand product, and realize that it can be difficult to get through on our toll free lines. That is why we recommend e-mail. Thank you for your patience while we grow. Thank you for your time and have a great day. Connie, CSR Bromalite
