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  • Report:  #750346

Complaint Review: Browns Energy Services - Staten Island New York

Reported By:
PissedOffGuy - Queens, New York, United States of America
Submitted:
Updated:

Browns Energy Services
9 Sommers Lane Staten Island, New York, United States of America
Phone:
855-276-9671
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
This company claims to save you up to 10% on your electric and sell you on the idea that you are saving money by trying them out. When I actually read my bill it shows I am paying 20% more than I was originally paying. How do they get away with selling this crap.


2 Updates & Rebuttals

PissedOffGuy

United States of America
surprise 25% increase

#2Author of original report

Fri, July 08, 2011

Yes I called and they couldnt do anything about it. And I called Con ed which stated they have an 11.4 cents per kw price and Browns has a 15.931 cents price which is clearly 25% more. So instead of saving with them I am losing with them. It explains why I have a $300 plus electric monthly. They save you for the first couple of months then when you're not paying attention they raise it. This is a typical case of scamming people. Don't change and stay with who has the actual power.


BrownsEnergy

Staten Island,
New York,
United States of America
Reply

#3REBUTTAL Owner of company

Fri, July 08, 2011

Have you called the office to get information on why your bill went up 20%?  It sounds like you experienced a typical increase in usage during the period of time as is expected for this time of year?  If the KwH used this month is greater than the amount used last month....your bill will increase by the same percentage.   

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