- Report: #305444
Complaint Review: BSM GRANT SEARCH ASST - Internet
-
Author Confirmed
Why?
BSM GRANT SEARCH ASST
networkagenda.com Internet, U.S.A.
Phone:
800-418-9320
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BSM GRANT SEARCH ASST Internet Internet
I was ripped off by this company called BSM/Grant Search Asst,Network Agenda their website is networkagenda.com but the funny thing is I never ordered any thing form them and I was chargered from BSM SBA EXPRESS for $7.95 and from BSM GRANT SEARCH ASST for $39.95 for what I dont know. I am highly upset with them and myself for even falling into a scam like this.
I entered my card number in their system but never submitted it and some how got charged, but what I was planning to order did not cost that much. I believe it was only like $1.99 for information, but I closed the page and changed my mind before submitting it. I want my money back.
Lakisha
Glendale, Arizona
U.S.A.
I entered my card number in their system but never submitted it and some how got charged, but what I was planning to order did not cost that much. I believe it was only like $1.99 for information, but I closed the page and changed my mind before submitting it. I want my money back.
Lakisha
Glendale, Arizona
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Sat, February 02, 2008
First of all let me offer my sincerest apologies to Lakisha. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Lakisha had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement: Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST. Lakisha states in her report that she never clicked the submit button, however, there would have been no way for us to process her order had she not done so. Also, Lakisha opened the thank you/order receipt email 40 minutes after she placed her order. She logged in to our membership website and assigned her account a unique password. Why would she have done this had she not ordered our program and accompanied membership and bonus materials. I have verified that Lakisha was contacted and her account was resolved to her full satisfaction. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
