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  • Report:  #294047

Complaint Review: BSM/GRANT SEARCH ASST LAS VEGAS NV - LAS VEGAS Nevada

Reported By:
- PHILADELPHIA, Pennsylvania,
Submitted:
Updated:

BSM/GRANT SEARCH ASST LAS VEGAS NV
http://goliath.ecnext.com/coms2/gi_0199-5059167/BSM-announces-stock-option-grant.html LAS VEGAS, Nevada, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I placed an order for Google money profit trial software and not long after while reviewing my bank statement on line I saw 3 unauthorized transactions. NETWORKAGENDA.COM ST GEORGE UT US. $9.95

BSM/GRANT SEARCH ASST LAS VEGAS NV $7.95 and SUPERPASS FROM REA for $14.99. Superpass has a phone number attached (866) 212-1343, when I called I got an automated voice response system which kept telling me "my call did not go thru call back later". This all started when I authorized a $1.95 withdrawal for an ebay trial soft ware after that these charges showed up on 12/17/07 and the one for Superpass showed up on 12/18/07...I reported this to my bank and other consumer fraud sites...in all my card was charged $32.89 with out my authorization.. I wonder how may people these people have done this to.

Jewelsandgifts

PHILADELPHIA, Pennsylvania

U.S.A.


1 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Thu, January 03, 2008

First of all let me offer my sincerest apologies to Jewelsandgifts. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Jewelsandgifts had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement: Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695. Jewelsandgifts, please contact customer service at the number above Monday-Friday 9 am-9 pm Eastern Standard Time. There you will find a helpful agent waiting to assist you with your concerns with our charges. We have nothing to do with the charges you are seeing from SUPERPASS FROM REA for $14.99. You will need to contact that company for assistance with their services. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.

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