- Report: #304035
Complaint Review: BSM/Grant Search AsstNetwork Agenda Reward Me More Pro - Internet
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BSM/Grant Search AsstNetwork Agenda Reward Me More Pro
networkagenda.com Internet, U.S.A.
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BSM/Grant Search Asst,Network Agenda, Reward Me More Pro Charged my debit card account for items not ordered. Internet
I ordered for 1.95, Growing Rich With Google. Very stupod, i know, but I am disabled and unable to work as a nursr anymore. Although I did not expect to get rich, I am unwilling to give up and not work, thought maybe there was something online i could do.
Now, there are 3 charges on my checking account, for things I did not order, and when i called the 800 #'s, i am on hold forever. To make matteers worse, these charges overdrew my checking account, resulting in 90.00 worth of charges, in addotion to the 9.995, 7.95, and 33.95 they charged me for the "products".
I am so angry at myself for falling for this scam, but my bamk will now be assisting me to stop these charges.
I hope this will help others, and these people get caught.
Monica
Marathon, Florida
U.S.A.
Now, there are 3 charges on my checking account, for things I did not order, and when i called the 800 #'s, i am on hold forever. To make matteers worse, these charges overdrew my checking account, resulting in 90.00 worth of charges, in addotion to the 9.995, 7.95, and 33.95 they charged me for the "products".
I am so angry at myself for falling for this scam, but my bamk will now be assisting me to stop these charges.
I hope this will help others, and these people get caught.
Monica
Marathon, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Wed, January 30, 2008
I would like to discuss Monica's concerns with her to insure that she is taken care of. First and foremost I offer an apology for the breakdown in service Monica obviously experienced. Monica, I was able to locate your account and have verified that it has been completely canceled at this time as well as refunded for the charges that occurred in error. If you come back to read this and want to discuss your accounts please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Monica. Hopefully, I will hear from her soon so that we can be sure she is satisfied. Sincerely, Ryan R.
