Yesterday, August 8, 2016 I ordered 1 Kilogram of Spurilina, and 1 Kilogram of Ginger Root Extract Powder for $61.92. I immediately opened the packages and tasted them both. The Spirulina taste wasn't high quality but I thought I'd use it. I opened the Ginger Root Extract and took 2 Teaspoons. It tastes like Chemicals with Vinegar in it? I paid $30.96 just for the Ginger Root Extract.
I posted 3 posts on their Website in protest as to what exactly this stuff is? It isn't a quality ginger, it doesn't smell or taste like Ginger. It is NOT EVEN HOT like GINGER. What is this? They never emailed me, nor posted my posts.
So I called them 2 or 3 times. She informed me that they will not REFUND me, it is their POLICY that if I send the product back, they'll only reimburse me for $11.00, the smallest amount that they sell. She informed me to READ THEIR POLICY.
I told her that I'm going to end up throwing this stuff in the trash, and that I'll purchase more high quality Ginger at PureBulk.Com and I'll report your business wherever I have opporturinty.
She replied that this is our POLICY. I said: and this is MY POLICY
#2Author of original report
Wed, August 24, 2016
There is also something wrong with the Spirulina. It is different than any I have ever tasted or felt. Because the GINGER PRODUCT IS NOT GINGER, I don't trust anything by them. They still refuse to pay me back. They said they would give me $10 of my $60 back