Matthew Burdeen
Buffalo Grove,#2REBUTTAL Owner of company
Tue, March 31, 2009
We tell all of our customers, upon them requesting a battery change, that we offer a water seal service. This service is about $60. It is understandable that on a $250.00 watch a customer would not want to pay $50.00 for a water seal. Mrs. Queen turned down that offer. Then she came in and said we never offered her the water seal. We have been cleared from any blame by the Better Business Bureau, FOUR YEARS AGO. Anyone reading this that comes in for a battery change, and we do not offer a water seal to them, can have the battery for free. It is ALWAYS offered. We have been in buisbess for 29 years, and offer a battery change as a service to our customers, we have changed 1000's of batteries.
Matthew Burdeen
Buffalo Grove,#3REBUTTAL Owner of company
Tue, March 31, 2009
We tell all of our customers, upon them requesting a battery change, that we offer a water seal service. This service is about $60. It is understandable that on a $250.00 watch a customer would not want to pay $50.00 for a water seal. Mrs. Queen turned down that offer. Then she came in and said we never offered her the water seal. We have been cleared from any blame by the Better Business Bureau, FOUR YEARS AGO. Anyone reading this that comes in for a battery change, and we do not offer a water seal to them, can have the battery for free. It is ALWAYS offered. We have been in buisbess for 29 years, and offer a battery change as a service to our customers, we have changed 1000's of batteries.
Matthew Burdeen
Buffalo Grove,#4REBUTTAL Owner of company
Tue, March 31, 2009
We tell all of our customers, upon them requesting a battery change, that we offer a water seal service. This service is about $60. It is understandable that on a $250.00 watch a customer would not want to pay $50.00 for a water seal. Mrs. Queen turned down that offer. Then she came in and said we never offered her the water seal. We have been cleared from any blame by the Better Business Bureau, FOUR YEARS AGO. Anyone reading this that comes in for a battery change, and we do not offer a water seal to them, can have the battery for free. It is ALWAYS offered. We have been in buisbess for 29 years, and offer a battery change as a service to our customers, we have changed 1000's of batteries.
Matthew Burdeen
Buffalo Grove,#5REBUTTAL Owner of company
Tue, March 31, 2009
We tell all of our customers, upon them requesting a battery change, that we offer a water seal service. This service is about $60. It is understandable that on a $250.00 watch a customer would not want to pay $50.00 for a water seal. Mrs. Queen turned down that offer. Then she came in and said we never offered her the water seal. We have been cleared from any blame by the Better Business Bureau, FOUR YEARS AGO. Anyone reading this that comes in for a battery change, and we do not offer a water seal to them, can have the battery for free. It is ALWAYS offered. We have been in buisbess for 29 years, and offer a battery change as a service to our customers, we have changed 1000's of batteries.