Complaint Review: Business Consulting Solutions - Rancho Cucamonga California

Well I have to laugh at this guy!  A smooth tounge, swindeling back stabbing punk!  Everything that people have written on here is 100% TRUE!!!!

I worked for Ken in Atlanta in 2005, and I was so brain washed by his bull s**t antics, that I lost all grasp of reality.  Family...Ha, what family.  You couldn't even take a day off with out being repremanded, even though I made my own money.

I really don't care about the buisness side of things. I chose it. I was always taught that you should never act in a way of deciet, if you don't want it to come back Jack. So you lost all your first Gen did ya now Socer boy?

Was it all worth it? Good luck on your retrain! 

The Traveler

LOL.... I worked for this company for about a year... Ken is so full of Sh#t... At the time I needed a job so I didnt care bout door to door because I was good at it. I made like $700 a week.... BUT THIS IS HOW THEY F#CKED ME OVER.  After like 4months I was so good, I got offered a promotion with the chance to open a new office in Nashville, TN.. So I accepted, packed up out ATL and moved with the rest of my team.... These assholes fired me a month after the move.. Hell they coulda left me in ATL... Ken Lear and Phil Trueblood are crooks.. But I got them back.. OH YEAH.....

I consider myself an informed consumer so I want to share my experience with their interview process.

When you come in for the first interview the people are actually very nice.  You fill out a form and wait. The interview went well.  They were very nice to me as well.  The interview was almost entirely about anything from life experience to Business Consulting solutions at Ranch Cucamonga but nothing about the actual work.

After that, I got a second interview.  It was scheduled for that same week.  It was an all day look at what BCS does.  I get there the morning and in the other room the people had a meeting that sounded really rowdy and very unprofessional.  You get to meet your guide for the day as well.  They went over a few sales technique and then Ken came in to give a pep talk.  Then we went on our way.

So far, it was not so bad and mostly good.  Now to the part I have a problem with.  Door to door sales is one thing, soliciting is fine if you can offer something of value to the businesses, but dishonestly and consciously deceiving is another.  

BCS is a third party company.  Though Verizon and ATT outsource their work to BCS, they are not really from those company.  Speaking of Verizon and ATT:  http://redtape.msnbc.msn.com/_news/2011/07/13/7072019-big-telecom-firms-make-millions-from-cramming-fees-senator-says    

But I digress.  They claim to do "consulting" but really all they do is sale.  On the day long interview, I went around with a person who showed me the ropes.  They come to the doors of businesses with scripted lines to minimize resistance.  They claim "we are from att or verizon" and ask to see the phone bill but they are really not.  What they really want to do is just get you to sign up for the service or "bundle" your package which may lower your cost but requires extending your contract.  If you say no, they come with another line to get the information they want such as "is the person who handles the phone line here?" If there is a "no soliciting sign" we just walk right by it and go in anyway.  After each time, we went over how the business said "no" and talked about ways to get around that.  We were nice but in an aggressive manner if you can understand that.

The sales people are more interested in getting their clients to sign for that service rather than helping the client who has an issue with the very service they are selling.  The person who showed me around even told to me forget about the client's problem and leave that hassle aside for att or verizon.  We went around the whole day just walking from door to door without knowing anything about a company not who the boss is, what the company's name is, or even who to talk to.  

You are assigned a "territory" and visit the businesses once.  After, you are assigned another "territory" and probably never see the people you solicit again.  Which may or may not be a good thing.

I wasted my whole day driving down there and walking around with them and they didn't even give me lunch, I had to buy my own =( .  I know that doesn't matter too much but to me that was important.  Lastly, when we got back to the office.  You get another form to fill.  They probably will offer you the job, as they did me, and ask if you want commission or base+ commission.  They claim base+commission is 300/wk plus bonus but said "no one ever takes that option" and I felt pressure into taking only commission.

So in conclusion, I do appreciate them showing me around and being fairly honest about what kind of work they do.  It is just the work, deceiving manner, coming into businesses offices without a appointment or welcome, pretending to be a rep from telecom company, using prepared lines to circumvent their "no" response, those are the things I have a problem with. 

@ Amanda aka Ken or Stephanie shut the hell up

I could not help but laugh reading this, hahaha.. 

I worked for this company and I loved it, I think that it takes a certain type of person to work for a commission only position and apparently it was not you along with many others. 

 It is hard for me to read some parts of this, Stefanie is great at what she does so if you want to complain and blast your personal talks then sad, sad, sad. 

The assistant managers are intense, they are passionate about what they do.  Why fault these guys for wanting you and everyone else to succed.  These guys have set goal and are achieving them, why can't everyone else do the same?  I think that there is a question of professionalism in your report or is it just the way you work?

Ken as a boss was great, being able to have him mentor myself helped me grow in my business ethic, thank you.  I feel that Ken tries to mentor everyone if you could not take everything that was given to you I am sorry. People need to stop bagging on the 1% of people that can make it in this business.

I made great money while working a commission only job, I had great work ethics so the field or Door to Door sales never scared me.  Many great tools were given to me while working for B.C.S so I will use them in my next ventures, you should try to do the same.

To conclude, no I don't still work at B.C.S, do I believe in the motives and what the job can offer you if you work really really hard, YES!!!!  If you are looking for a job apply and follow through it is a great experience and you can do well just do what is asked of you.