- Report: #412391
Complaint Review: Business Recovery Services LLC - Brian Hessler - Mesa Arizona
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Business Recovery Services LLC - Brian Hessler
2753 E Broadway Road Mesa, 85204 Arizona, U.S.A.
Phone:
408-733-5926
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Business Recovery Services, LLC - Brian Hessler False return policy Mesa Arizona
I was contacted several times by Kurt with Business Recovery Services and more or less pressures to buy their kit. He told me several times that time was running short if I wanted to make any attempts and getting my money back from SMC, eMerchant Club and two advertising/marketing companies I was dealing wtih (Advanced Web Solutions and National Marketers, LLC) Kurt even led me to this website so that I could see all the complaings lodged against SMC.
During these conversations I was assured several times that if after receiving the kit I did not feel that it would meet my needs that I could return the kit and get a full refund. I was called by the owner of the company, Brian Hessler, and was informed that I would not get my money back because I did not have a justifiable reason for returning the kit. Mr. Hessler said in a message left on my sell phone that the reason I wasn't getting anywhere with getting my money back was because "I couldn't seperate fact from fiction."
Mr. Hessler also said that he could provide a recording to BBB authorizating them to charge my credit card for the kit, but that he did not have anything saying that I could get my money back. I asked Kurt and Vincent several times about returning the kit and getting the charge reversed. If I knew I wouldn't get my money back, I wouldn't have ordered the kit in the first place. After being scamed by the above businesses, I was using extreem caution with this company (or so I thought).
Kathryn
Bend, Oregon
U.S.A.
During these conversations I was assured several times that if after receiving the kit I did not feel that it would meet my needs that I could return the kit and get a full refund. I was called by the owner of the company, Brian Hessler, and was informed that I would not get my money back because I did not have a justifiable reason for returning the kit. Mr. Hessler said in a message left on my sell phone that the reason I wasn't getting anywhere with getting my money back was because "I couldn't seperate fact from fiction."
Mr. Hessler also said that he could provide a recording to BBB authorizating them to charge my credit card for the kit, but that he did not have anything saying that I could get my money back. I asked Kurt and Vincent several times about returning the kit and getting the charge reversed. If I knew I wouldn't get my money back, I wouldn't have ordered the kit in the first place. After being scamed by the above businesses, I was using extreem caution with this company (or so I thought).
Kathryn
Bend, Oregon
U.S.A.
1 Updates & Rebuttals
Business Recovery Services
Mesa,Arizona,
U.S.A.
UPDATE>>>>KATHRYN NOW WANTS HER KIT!!!!!
#2REBUTTAL Owner of company
Sat, February 07, 2009
UPDATE>>>>> Business Recovery Services has provided kathryn with a list of people who were successful recovering their money through our company. Now, Kathryn wants her kit after all.
