- Report: #1157619
Complaint Review: BuyAutoParts.com - Internet
-
Author Not Confirmed
Why?
BuyAutoParts.com
Internet, USA
Phone:
888-907-7225
Web:
buyautoparts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BuyAutoParts.com Sent the wrong part and then charged me $50 for handling fee for returning it!! San Diego California
Do not buy from buyautoparts.com!!
I ordered a compressor for a Honda Odyssey and received a part that would not fit on my vehicle. The wiring harness wouldn't fit, there were 2 wires going into the harness instead of just 1 from the factory, and the top mounting bracket was at the wrong angle which would have caused the hoses to bind. The Honda dealership showed me how the original compressor wouldn't fit, so I would either have to put the bad compressor back on for more labor costs, or return it and put on a part that would fit.
I called buyautoparts.com and they said they would not pay for return shipping. I had to pay $25 to ship the part back to them and then they charged me $48.30 handling fee! After speaking to them about refunding the restocking fee, they said they were going to "Stick to their guns" and not refund the handling charge even though they shipped the wrong part.
