Heather
Hopatcong,#2Author of original report
Tue, October 03, 2006
I replied to their email on September 8th and I still haven't gotten a response. I reported them to the better business bureau but so far that has done no good either.
Heather
Hopatcong,#3Author of original report
Fri, September 08, 2006
I sent an email to Cablevision after no one would help me over the phone. This is their reply: --------------------------- Response (Matt H.) - 09/08/2006 08:40 AM Good morning valued customer, Thank you for your email. I understand and am happy to assist you. I do apologize that you were given incorrect information. When a promotion expires, it cannot be renewed unless there are extreme circumstances. If you need additional assistance, please contact customer service. Thank you for choosing Cablevision. Matt H. Shared Services ------------------------------- Thanks for nothing! I guess keeping their customers happy is not high on their list.