Spencer
Phoenix,#2Consumer Comment
Fri, February 25, 2011
Glenda Marie Young used to be employed by the now defunct, vacation home property management company Desert Golf. The company closed their doors due to the gross negligence of the owners and management
Before Desert Golf closed their doors I received quite a few phone calls from their staff saying they “double booked” a home and are now in need of a back up home to move their displaced client too. How do you double book a home I asked? I was told it was an employee Glenda Young that did it and she was having renters pay her direct and pocketing the money. It got so bad towards the end that they even had tenants walking in on other tenants. Talk about mass confusion.
I received several phone calls from Desert Golf homeowners with properties that were mismanaged by Desert Golf. They were all telling me the same thing, that Desert Golf had been renting their homes and not reporting the income to the owners.
Unfortunately from what I’ve been told the owner of the company was too busy trying to climb her way out of a bottle to notice what was happening within her own ranks. Many of the employees took advantage of the situation. Glenda Marie Young is the one name that I kept hearing over and over again. I even had one homeowner tell me they found Glenda living in their home when it was supposedly vacant.
My recommendation. Before doing business with a property management company make sure they are licensed with the Arizona Department of Real Estate. This is a relatively simple thing to do and will only take a few minutes of your time. Simply go to ADRE’S web page and search for the licensed individuals name or business name. If the company is legitimate they will have no problem giving you their Real Estate license numbers.
Many people don’t realize, in the state of Arizona, to run a property management company legally, the company must have a licensed Real Estate Broker that oversees the day-to-day operations of the business. Also, if the company is holding monies and deposits they must also have a trust account that is operated in accordance with ADRE’S rules and guidelines.