- Report: #539691
Complaint Review: Cafe Saporito - Seattle Coffee Direct - Evanston Illinois
Reported By:
Lee Anne -
Newberry, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cafe Saporito - Seattle Coffee Direct
P.O.BOX 4004 Evanston, 60204 Illinois, United States of America
Phone:
888-217-2233
Web:
SeattleCoffeeDirect.com
Categories:
Business Rating:
(0)
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Cafe Saporito - Seattle Coffee Direct Cafe Saporito Bogus shipment and won't answer the phone to correct this! Evanston, Illinois
I received an unsolicited shipment of 1 coffee mug with 1 bag of coffee from this company.After consulting with my husband to make sure that he did not order it either,we have tried to contact Seattle Direct Coffee on numerous times
After 25 calls placed, we received only 1 answer by a customer support rep who immediately placed us on hold. Then they disconnected the call after 5 minutes on hold.We have called back and received a message" that all cicuits are busy now". We have tried to call from different phones with different service providers to circumvent this, but still get the same message.
I would like this scam to stop but it's hard when you can't contact the "supplier". I will alert my credit card company and let them know that this is an unauthorized charge.
3 Updates & Rebuttals
Anonymous
Houston,Texas,
U.S.A.
If product unsolicited, it's free!!!!!
#2Consumer Suggestion
Fri, December 18, 2009
I understand if you receive anything in the mail that you did not order, it is considered to be free......therefore you can use it or throw it away!
Your credit card company will contact them, then they'll have to prove that you ordered the coffee----do they have your signature on an order??
Easy one to resolve----good luck!
Mike in SC
Newberry,South Carolina,
USA
More of the same
#3Author of original report
Fri, December 18, 2009
I received another unsolicited shipment from this company and have since taken steps to prevent further charges.They billed my credit card $79 each time for 1 (12oz.)pack of coffee and a mug. My VISA account holder has agreed to remove the charges, but it was necessary to cancel the card and re-issue a new one. This company operates under many names, so please beware of any of the following:
Seatlle Coffee Direct
Cafe Saporito
Rich Cafe Direct
Coffee Outlet Store
It is not required for anyone to be home, as the UPS instructions for the driver are to leave if no one answers the door.Please take heed of all of these names as they are all a scam!
Mike in SC
Newberry,South Carolina,
USA
More of the same
#4Author of original report
Fri, December 18, 2009
I received another unsolicited shipment from this company and have since taken steps to prevent further charges.They billed my credit card $79 each time for 1 (12oz.)pack of coffee and a mug. My VISA account holder has agreed to remove the charges, but it was necessary to cancel the card and re-issue a new one. This company operates under many names, so please beware of any of the following:
Seatlle Coffee Direct
Cafe Saporito
Rich Cafe Direct
Coffee Outlet Store
It is not required for anyone to be home, as the UPS instructions for the driver are to leave if no one answers the door.Please take heed of all of these names as they are all a scam!
