- Report: #356021
Complaint Review: Call/Wave - Internet
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Author Confirmed
Why?
Call/Wave
Internet, U.S.A.
Phone:
1-800-844-4151
Web:
N/A
Categories:
Business Rating:
(0)
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Call/Wave Sent the following message after cancelling service; Your CallWave service will remain active until we are contacted to cancel the service. 'Lenny Sanders' Internet
I signed up for the free 30 day trial for the fax service from Call/Wave. After receiving my credit card statement two weeks later; I noticed that Call/Wave charged my account for $19.99. It was supposed to be $9.95 after 30 days, (keep in mind that I still had at least two more weeks to go to use the free service), well after finding out what they did, I sent an email 6/1/2008 that I canceled my account; and informed my credit card company that I wanted to file a dispute for the amount of $19.95. My credit card company did credit my account for the amount. However, Call/Wave is currently sending emails stating that I owe $29.99, because the service is still active. I have sent the company numerous emails stating that I have canceled the service.
Laverne
Waterbury, Connecticut
U.S.A.
Laverne
Waterbury, Connecticut
U.S.A.
