;
  • Report:  #1131947

Complaint Review: CALYPSO CAY SUITES and INN - Kissimmee Florida

Reported By:
Alicia - Manhattan, Alabama,
Submitted:
Updated:

CALYPSO CAY SUITES and INN
5001 Calypso Cay Way Kissimmee, 34746 Florida, USA
Phone:
407-997-1300
Web:
www.calypsocay.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was cold called to promote a Time Share opportnuity. I had just come home from Aruba and thought it was the legitimate company I had spoken with so I was excited to tour their property. I was promised 2 bedroom/2 bathroom accomodations along with a 2 night stay in Dayton, 2 days in Miami and 2 days in Cancun. It sounded like a sweet deal.

Shortly after I called to make reservations and nothing was availabe for the many dates I requested.I also started to inquire about the accomodations in Daytona, Miami and Cancun. The clerk became uncomfortable and could not provide that info. I became nervous and called my credit card to dispute the charges. It was not possible.

Next I planned to take my children for spring break and hope for the best. I made a reservation and for soem reason looked at the reviews on Trip Advisor and learned that the place was a dump, was being investigated and had bed bugs. I was horrified but the reservation was made. I called the resort and was promised clean, safe and accomodations in a hotel not at Calypso Cay. I called the night before I left to confirm everything was set. It wasnt. When I arrived the Calypso CAy was a 1 star motel complex not the beautiful 5 star resort I was promised. It was the old BAIT AND SWITCH. I was told that I could not see a room before giving my credit card and ID. I asked to speak to a manager and was escorted to an unkept private room far from the lobby. The woman (who was not the manager) told me she could not show me a room or return my money. She brought the next manager who told me the same thing and became very aggressive. 

I was not given correct information about thei place and then learned it was a scam by googling more information. Many people have been cheated out of money. 

Please see reviews at Trip Advisor and read the article about this place as a bait and switch money making operation

http://www.tripadvisor.com/ShowUserReviews-g34352-d640018-r197708390-Calypso_Cay_Suites-Kissimmee_Florida.html#UR197708390

and

http://www.consumeraffairs.com/travel/calypso_cay.html

and

http://www.ripoffreport.com/reports/directory/calypso-cay-resort

and 

http://forums.moneysavingexpert.com/showthread.php?t=1924325

there are many more as well.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//