- Report: #1037264
Complaint Review: Camelback Hyundai - Phoenix Arizona
-
Author Not Confirmed
Why?
Camelback Hyundai
2223 W Camelback Rd Phoenix Az 85015 Phoenix, 85015 Arizona, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Camelback Hyundai Hook and Bait With Bogus Promisses Phoenix, Arizona
Be extremely cafeful dealing with this dealership. First DONT give them your keys to your car that you drove there, that's how they keep you there.
After about 2 weeks of emailing a sale person at the dealership and informing him of my
situation, I make an appointment to meet him at the dealership. After looking at a few cars and
test driving 3 of them, we stated going over numbers, payments and interest. I told the sale person
that the numbers were not what I was willing to pay. I asked him to get my keys to my car so I could leave. Instead he had his supervisor sit down with my and he explain how they were willing to lower my payments and interest. I thought it over and agreed with the numbers and I was asked if my handshake was good? He informed my that the DEARLERSHIP was buying down the interest by 5 %.
After waiting almost 2 hours I sign the paperwork (contract) and was told if I didn't hear anything by Monday (this is Friday night) every thing was good to go. The dealership agreed with me to have me make my down payment the next month. 8 days go by and I get a phone call from the finance department saying I need to sign more paperwork, I ask what paperwork and was told they cant tell me over the phone ( ya right) I called my sales person and he was clueless as to what was going on. I asked him to find out and he said he would. 2 days later no phone call back, so called him and he still didn't know what was going on (BS)! I got down to the dealership on Thursday and was informed that my rate and amount had gone up by 5 % and over 60.00 a month. I was not happy, I signed the contract and after I sign the finance person gave me a large list of requirements the finance company wanted. After thinking it over a couple of days I decicded to return the car to the dealership, the loan didn't go thought.
Buyer be aware when dealing with this company, they will say anything to get you to buy a car.
To be fair the car a 2013 Hyundai Elantra GLS is a very nice car, I was very pleased with the car...There are other dealership in the area that sell this vehicle, I highly stress you use the others.
After about 2 weeks of emailing a sale person at the dealership and informing him of my
situation, I make an appointment to meet him at the dealership. After looking at a few cars and
test driving 3 of them, we stated going over numbers, payments and interest. I told the sale person
that the numbers were not what I was willing to pay. I asked him to get my keys to my car so I could leave. Instead he had his supervisor sit down with my and he explain how they were willing to lower my payments and interest. I thought it over and agreed with the numbers and I was asked if my handshake was good? He informed my that the DEARLERSHIP was buying down the interest by 5 %.
After waiting almost 2 hours I sign the paperwork (contract) and was told if I didn't hear anything by Monday (this is Friday night) every thing was good to go. The dealership agreed with me to have me make my down payment the next month. 8 days go by and I get a phone call from the finance department saying I need to sign more paperwork, I ask what paperwork and was told they cant tell me over the phone ( ya right) I called my sales person and he was clueless as to what was going on. I asked him to find out and he said he would. 2 days later no phone call back, so called him and he still didn't know what was going on (BS)! I got down to the dealership on Thursday and was informed that my rate and amount had gone up by 5 % and over 60.00 a month. I was not happy, I signed the contract and after I sign the finance person gave me a large list of requirements the finance company wanted. After thinking it over a couple of days I decicded to return the car to the dealership, the loan didn't go thought.
Buyer be aware when dealing with this company, they will say anything to get you to buy a car.
To be fair the car a 2013 Hyundai Elantra GLS is a very nice car, I was very pleased with the car...There are other dealership in the area that sell this vehicle, I highly stress you use the others.
