We have been long time customers of CW. We have bought 2 campers and referred many friends and family. In December 2015, we had damage to our camper, covered by insurance. We brought it to CW for repairs. We signed a direction to pay with our insurance company. By late April, we picked up the camper with one outstanding item - a small decal that couldnt be found - We took the camper to begin our seaon.
Last week, there was 8 transactions of about $178 taken from our account, unknowingly from CW, totalling about $1400.
At first they denied the transaction until I got my bank involved. 3 managers lied to me more than once. The next day, we received in the mail 8 sales transactions. No invoice ,no receipt or estiamte. No one will take our calls now.
We called our insurnace company, CW was paid, check was cashed on 12/2015 for the exact amount they took from our account. ( also note, that due to the transaction, our account was withdrawn and we had to cancel our card as we thought there was fradualent activity)
Its been 5 days, and NO one has been able to anwer us as to why money was taken without our knowledge.
They are sneaky and liars. They practice unethically and are not trustworthy.