- Report: #624176
Complaint Review: canada cumputers - brampton Ontario
Reported By:
josssquare -
Brampton, Ontario, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
canada cumputers
brampton, Ontario, Canada
Phone:
Web:
www.canadacomputers.com
Categories:
Business Rating:
(0)
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canada cumputers Bait & Hold Have an item for sale, but unwilling to selling it because it's on hold. brampton, Ontario Canada
Bait & Hold"
Came in to purchase a Canon PowerShot SX20 IS Digital Camera which your website shows in stock
Was shown the camera but told I couldn't buy it since it was placed on hold by a call-in customer.
No where on your website doe it indicate the ABILITY TO PLACE PRODUCTS ON HOLD.
"Customer" was called and "unfortunately" wasn't there Therefore no sale and a very unsatisfied present and future customer.
If "bait & hold" is not your policy - I suggest you train your staff not to accept hold requests.
2 Updates & Rebuttals
Jim
Millbrook,Alabama,
U.S.A.
CUmputers? never heard of that
#2General Comment
Sun, July 18, 2010
Is the hard drive filled with P0RN?
Robert
Irvine,California,
U.S.A.
Where is the RipOff?
#3Consumer Comment
Sat, July 17, 2010
The store couldn't win either way. If they don't sell it to you, then you get upset because someone put it on hold. But if they do sell it to you when the other customer comes in to buy the item they get upset because they were told that it would be held for them. If they don't put it on hold and a customer is coming from a fair distance they probably won't go because it "may" be gone and then the store could loose out on the sale altogether.
Most stores wil hold items if you call in and ask them to. They won't hold them indefinatly, but most will hold them for short periods of time.
No where on your website doe it indicate the ABILITY TO PLACE PRODUCTS ON HOLD
- I guess they should add that along with all of the other "fine print" that they are required to put on because someone else thought that they needed to say this or that.
No RipOff here..someone just beat you to the camera.
