- Report: #903238
Complaint Review: Cancun5stars.com - Internet Internet
Reported By:
DrivingMissdaisy -
Queens, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cancun5stars.com
Internet, Internet, United States of America
Phone:
8887338907x0011
Web:
http://cancun5star.com/?gclid=CL_P5MD47LACFUlN4AodZjd7tQ
Categories:
Business Rating:
(0)
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Cancun5stars.com Fun and Sun Gateaway 6 Days / 5 Nights All-Inclusive Resort Stay Regular rate $1859. Today only $249! SCAM!!! Internet
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I was on the phone with Fun and Sun Gateways AKA Cancun5stars for over an hour asking questions about the all-inclusive package (flight is not included). The customer service was very poor. They were very slow and put
me on hold over 50 times within an hour. I should immediate knew something was up. They answered my questions very strange and many times they were not able to answer my questions.
It was supposed to be 6 days and 5 night for $249 (hotel and three meals a day). They sent me an email with error, the information was not correct. I called them back. They were not on same page and asked me if I can wait to have a rep to call me within an hour. I knew something was up. I said ok. I called them again ( I was becoming very annoyed customer, which is good ad should be almost a smart customer) and they kept disconnected the line. The big red flag was Thank you for calling Fun and Sun. You won $1000 to go on free vacation. That when I contacted my bank to report fraud and file a complaint here.
I know I overlooked many red flags. I just wanted to go on a cheap vacation. It was too good to be true.
me on hold over 50 times within an hour. I should immediate knew something was up. They answered my questions very strange and many times they were not able to answer my questions.
It was supposed to be 6 days and 5 night for $249 (hotel and three meals a day). They sent me an email with error, the information was not correct. I called them back. They were not on same page and asked me if I can wait to have a rep to call me within an hour. I knew something was up. I said ok. I called them again ( I was becoming very annoyed customer, which is good ad should be almost a smart customer) and they kept disconnected the line. The big red flag was Thank you for calling Fun and Sun. You won $1000 to go on free vacation. That when I contacted my bank to report fraud and file a complaint here.
I know I overlooked many red flags. I just wanted to go on a cheap vacation. It was too good to be true.
1 Updates & Rebuttals
patti
United States of AmericaSooo...
#2Consumer Comment
Wed, June 27, 2012
How did this turn out? It is most certainly a scam. I was just wondering if you got your money back.
