Matthew
Dallas,#2Consumer Suggestion
Tue, March 04, 2003
I understand that the driver diskette for your Canon S820 printer was missing. Did you look in the manual? On the inside front cover of my manual for the printer, Canon lists their website address, an 800 number for automated tech support, and a fax number. On page 54 of the manual, in the "troubleshooting" section of the manual, are four technical support telephone numbers for Canon. I'm quite sure that if you used Canon's real webiste, or their real phone number, Canon will correct the problem. Blaming Canon for a Fry's employee that gave you the wrong web address is blaming the wrong party.