Canopy Apts. Mgmt.
Jacksonville,#2UPDATE Employee
Tue, April 26, 2016
Thank you for taking the time to post a review. Pegasus Residential and our team at Canopy at Belfort Park appreciate the opportunity to learn about your past experience and improve our community. I understand your experience with the previous owners and onsite management staff was less than favorable. As of April 2014 Arlington Properties sold to the exisiting owners and with the new owners came a new management and service team. Although we cannot undo what has happened in the past, it is our desire to learn from their mistakes and improve on the community where we can. Our reviews on other sources since the sale have been favorable and we wish to continue our success in delivering a quality customer service and an enjoyable residency experience. If you would like to discuss further, please reach out to us at [email protected] or call directly at 904-281-2180. Thank you again for your time.
Current Resident
Jacksonville,#3Author of original report
Fri, December 20, 2013
YES, A COMPLAINT WAS MADE ALREADY TO BRITTNEY....
About 4 months ago I had told BRITTNEY about the SNEAKY SNOOPING MAINTENANCE MAN DOUG and this was her response: Yes... Doug was verbally warned about going into the apartments and walking into areas that he did not belong in. He was told only to service what was on the invoice service list. He admitted that he was JUST CHECKING OUT other things JUST TO MAKE SURE NOTHING ELSE WAS BROKEN. She didn't even ask to see the video. I guess it was a flop in one of BRITTNEYS brain cells that would have triggered that request of "LET ME SEE THE VIDEO". Come on now, it is unethical and illegal to have your Employees snoop and address issues other then what is on a service report. When he admitted his fault he should have been FIRED ON THE SPOT!!!!!
So, if you want to make statements that nothing was ever complained about with illegal trespassing then you need to call a meeting with all of your Employees and explain the PRIVACY ACT. I'm an Executive in a corporate office and surely your rules and protocol do not fall under a PROFESSIONAL COMPANY that can say we promote Honesty and Integrity!!!!!!! Canopy at Belfort Park is a JOKE!
Again, when we have the time to plan a move and are able to establish a move date we are already seeking the new apartments like the LOFT and the LOST LAND. They have guaranteed PRIVACY and a PROFESSIONAL and ETHICAL STAFF! they know all about your scamming Employees.
Know what you are talking about before you decide to REBUTE and stick up for Employees who have a SHADY BACKGROUND!
ANYTHING ELSE YOU WOULD LIKE TO REBUTE BECAUSE I CAN BRING UP SO MUCH GARBAGE AND ILLEGAL DEALINGS THAT ARE GOING ON AT CANOPY AT BELFORT PARK!
I also have about 34 TENANTS that have given me their COMPLAINTS that were already addressed to BRITTNEY who has swept them under the rug!!!!!!!!
WHAT A JOKE!!!!!!
Robert
Irvine,#4Consumer Comment
Fri, December 20, 2013
If you want us to know what the heck you are complaining about yes, because this is what we have.
One office person plays video games
One office person likes to wear high heals
They love riding around in a Golf Cart
They actually evict people who have tried to "hide" people living in their apartment "off lease"
They actually evict people who hid a criminal record
You seem to have issues with the neighboors.
But with all of that I will say you have ONE valid complaint..IF true. If you have proof that the maintenance person was snooping that may border on illegal. But if you do have proof why wait until they sue you, why not be proactive and say that you are leaving because of that incident and if they attempt to sue you, you will go after them in court?
So why not post the video for all to see?
Current Resident
Jacksonville,#5Author of original report
Fri, December 20, 2013
HERE THEY ARE!!!!!!!!!!! LOSERS!!!!!! LIARS!!!!!!!